Privacy Policy

Herzite operates this website and provides the related information, content, features, products, and services available through it in order to offer you, our customer, a seamless and curated shopping experience (collectively, the “Services”). This Privacy Policy explains how Herzite collects, uses, stores, and discloses your personal information when you visit or use our website, purchase our products, interact with our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, storage, or disclosure of your personal information, this Privacy Policy will govern.

Please read this Privacy Policy carefully. By accessing or using our website or Services, you acknowledge that you have read and understood this Privacy Policy and the practices described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated or linked with you. Personal information does not include information that has been collected anonymously or de-identified in a manner that prevents it from reasonably being linked to you.

Depending on how you interact with our website and Services, your location, and applicable legal requirements, we may collect or process the following categories of personal information:

• Contact Information, including your name, email address, phone number, billing address, and shipping address.
• Payment and Transaction Information, including your selected payment method, payment status or confirmation, billing details, transaction details, and other information necessary to process your purchase.
• Account Information, if you create an account with us, including your username, password or authentication credentials, account preferences, and settings.
• Shopping and Order Information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information relating to your order history.
• Communications with Us, including information you provide when you contact us, submit an inquiry, request customer support, provide feedback, or otherwise communicate with Herzite.
• Device and Technical Information, including your IP address, browser type, device type, operating system, network information, cookie identifiers, and other device or online identifiers.
• Usage Information, including information about how you access, browse, navigate, and interact with our website and Services, such as pages viewed, links clicked, referring pages, and the date and time of your interactions.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, make a purchase, subscribe to our communications, contact customer support, submit a form, or otherwise provide information to us.
• Automatically through our website and Services, including when you browse or interact with our website, through your device or browser, and through cookies, pixels, analytics tools, and similar technologies.
• From service providers, including payment processors, website hosting providers, analytics providers, email and marketing service providers, customer support providers, shipping and fulfillment partners, and other vendors that process information on our behalf or help us operate our business.
• From business partners and other third parties, including advertising partners, social media platforms, marketing partners, and other third parties where permitted by applicable law.

How We Use Your Personal Information

• Providing, Personalizing, and Improving Our Services. We use your personal information to provide and operate our Services, process and complete purchases, fulfill and ship orders, manage returns, maintain your account, and improve your overall shopping experience.
• Marketing and Advertising. Where permitted by applicable law, we may use your personal information to send you marketing, promotional, and advertising communications. You may opt out of certain marketing communications at any time.
• Security, Fraud Prevention, and Protection. We use personal information to protect our website, customers, and business; detect, prevent, and respond to suspected fraud, unauthorized activity, and security incidents.
• Communicating with You. We use your personal information to respond to inquiries, provide customer support, communicate about your orders or account, and send service-related notices.
• Legal and Compliance Purposes. We may use personal information as necessary to comply with applicable laws, regulations, court orders, legal processes, or lawful requests from government or regulatory authorities.

How We Disclose Personal Information

• Service Providers and Vendors. We may disclose personal information to third-party service providers and vendors that help us operate our website and business.
• Advertising and Marketing Partners. We may disclose certain personal information to advertising, analytics, and marketing partners to help us measure the effectiveness of our advertising.
• At Your Direction or With Your Consent. We may disclose personal information when you direct us to do so or otherwise provide your consent.
• Affiliates and Related Entities. We may disclose personal information to our affiliates, subsidiaries, or other entities within our corporate group.
• Business Transfers. We may disclose or transfer personal information in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Legal, Security, and Compliance Purposes. We may disclose personal information where required or permitted by law.

Third-Party Platforms and Service Providers

Our website and Services may rely on third-party platforms, software, plugins, and service providers to support the operation of our online store and provide certain features and functionality. These third parties may process personal information on our behalf or collect information directly from you. We encourage you to review the privacy policies of any third-party services you interact with.

Third-Party Websites and Links

Our website and Services may contain links to websites or other online services operated by third parties that are not owned or controlled by Herzite. Herzite is not responsible for the privacy, security, content, accuracy, availability, or practices of third-party websites or services.

Children’s Privacy

Our website and Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If you are a parent or legal guardian and believe that a child has provided personal information to Herzite without appropriate consent, please contact us at support@herzite.com.

Security and Retention of Your Information

We take reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including:

• Right to Access or Know — request information about the personal information we collect, use, or process about you.
• Right to Delete — request deletion of certain personal information we maintain about you.
• Right to Correct — request correction of inaccurate personal information.
• Right to Data Portability — receive a copy of certain personal information in a portable format.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising — depending on where you reside and applicable law.
• Managing Marketing Communications — you may unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

Additional Rights for Individuals in the EEA and United Kingdom

If you are located in the European Economic Area (“EEA”) or the United Kingdom, you may also have the right to restrict processing, object to processing, withdraw consent, and lodge a complaint with a supervisory authority.

International Transfers

Your personal information may be transferred to, stored, or processed in countries other than the country in which you reside. Where we transfer personal information outside the EEA or United Kingdom, we will take appropriate measures as required by applicable law, including relying on Standard Contractual Clauses or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technologies, or applicable legal and regulatory requirements. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@herzite.com
Phone: +1 760-628-9455
Mailing Address: VitlanX Inc, 30 N Gould St, Ste N, Sheridan, WY 82801, United States