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We'd love to hear from you.
Questions about an order, sizing, stones or a custom design? Send us a message and our team will get back to you within one business day.
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Frequently asked questions.
Do you ship internationally?
Yes. Complimentary delivery is available on qualifying orders over $79 to the US, UK, Australia and beyond.
What is your return policy?
Ready-made pieces can be returned in their original condition within 100 days. Custom designs are made for you, so please contact us before returning one.
How does the custom design process work?
Choose your beads, arrange them in the Design Studio and confirm your design. Every custom piece is photographed for your approval before it ships.
Are your crystals natural?
Yes. Every stone is selected for natural colour, texture and character – never dyed glass.
How do I find my bracelet size?
Measure around your wrist bone with a soft tape. Most people wear size M (16–17 cm); choose “Custom” on any product if you need something different.